| Issue ID | 1073163 |
| Internal NHTSA # | 10596204 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2009 |
| File date | 03/06/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I drove my car to work and parked in the parking lot. I exited the car and locked the doors when i remembered that on this day, the tree cutting crew will be servicing the parking lot. I returned to the car to move it but when i turned the key my ignition would not engage and the car wouldn't start. I thought it was the battery even though all lights illuminated and the remote door locks and radio were working fine. I jump started the vehicle with another car nonetheless to make sure it wasn't a dead battery. The car wouldn't start. I've owned the car for many years but nothing like this has ever happened. To come out to a car with a working battery and not starting. I had to get my car towed to the dealership who checked all fuses and wiring only to determine that it was the eis or esl unit. This is the electronic steering lock mechanism that malfunctioned. I ended up spending over $1000 to get this fixed. |
| Vehicle Mileage at Failure | 52525 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SANTA ANA, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |